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December 2018 Issue 16
 
 
Dear LegalWise

Every day is full of success stories. Here are examples from satisfied LegalWise Members.

Dear LegalWise,

Words cannot express our gratitude towards the service we received from Mr Z Ramaswiela. July this year, despite all efforts, my husband asked that I take over our matter.  We were both despondent.

However, with prayer and much forethought, I decided to visit your office immediately. Mr Z Ramaswiela was my appointed Legal Counsellor and from our first conversation, I received a very high caliber of service and surely value for money.

I left that day, knowing our plan, what was expected of me, how long the matter may take together with it's process, possible strategies, outcomes and great peace of mind. I felt in control again, knew that our family will be well represented and subsequently peacefully reported everything to my husband.

Since the start, Mr Ramaswiela kept me informed promptly telephonically and electronically of every step and outcome. When needed, I was consulted and given the opportunity to actively participate in decision-making. Not long into our matter, I experienced "Don't talk to me, talk to my lawyer", exactly how I got to know LegalWise years ago.

We are immensely grateful for this dynamic and highly professional service Mr Ramaswiela provided us for nearly 2 months.

We recommend Mr Ramaswiela, a dynamic, goal-directed and people's-person Legal Counsellor to any client who aims to co-operate respectfully towards peace of mind and closing the case irrespective of the outcome.

Thank you Managers and LegalWise.

With much appreciation and heartfelt thanks.

Yours sincerely,

Marleen Petersen for the Petersen family.
Assisted by our Bellville Branch


Dear Manager

I, Brightness Nobahle Jiki, a Member of LegalWise would like to compliment one of your employees, Mrs Hlengiwe Dlamini for the excellent service she provided me in the last few months.

She helped me to sort out the problem I had with a cell phone service provider (Fraudulent account) of unauthorised debits.

I have always been very pleased with the good service I receive from Legal Counsellor Hlengiwe Dlamini. In fact it was not the first time she helped me. She also helped me with a previous matter.

Thank you very much Mrs Hlengiwe Dlamini for your excellent service and such commitment to great customer service. It is to be commended. 

Thank you

Yours Sincerely,

Brightness Nobahle Jiki
Assisted by our Pietermaritzburg Branch


Good day Gerhard,

Please note that I have signed the agreement of loss, and the matter has been finalised by the insurance company.

I would just like to thank you once again for your assistance and great service you have provided.

Words are not enough to express my gratitude.

Have a blessed day.

God bless.

Kind Regards,

Mary-Ann Peters
Assisted by our Kimberley Branch


Good day Liana,

I just want to say thank you for assisting me with my legal matter. Firstly, I didn't think that LegalWise would be able to assist me, but I was really in need of help with regards to my roof structure that gave in.

From the first time I spoke to you on the phone, I just got the assurance that you would be able to assist me. You heard me out and asked me all relevant questions which showed me that you were willing to assist no matter what. I put my trust in you and you came to my rescue

I just want to say thank you. My roof has been erected as per our agreement all because of you and you going the extra mile for me as a new LegalWise Member. I will definitely recommend LegalWise to my family members.

Liana Dennis you rock!! I hope your superiors will reward you for your excellent and outstanding service!!

Regards,

Ashwin Salie
Assisted by our Bellville Branch


Dear LegalWise,

I would like to compliment the great and professional work of your Centurion Legal Counsellor Supervisor - Karishma Singh.

I had 2 cases in which she successfully resolved and assisted on giving me feedback and communicating via email with updates.

I trully appreciate her assistance in such difficult times.

Regards,

Unathi Thoka
Assisted by our Centurion Branch

‘Thank you LegalWise’


If you would like to share how LegalWise assisted you, please do so on
www.facebook.com/legalwise, www.hellopeter.com or email
customercare@legalwise.co.za



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The LegalWise Membership Agreement is underwritten by Legal Expenses Insurance Southern Africa Limited (Reg. No 1984/010574/06). Terms and conditions apply. An Authorised Financial Services Provider (FSP: 17008)