Tech innovations

Member Self-Service: A step-by-step guide to Seamless Self-Service

Our Member self-service options provide convenient assistance, 24/7 via WhatsApp. The new self-service options help you navigate employment related queries and grievances, providing you guidance and support throughout the process against your employer. You can also draft legally binding agreements using our Online Contract Creator. You will also have access to information on Wills, Estate and Trusts, criminal procedures, steps to follow when you have a query with your local Municipality as well as information on the rights and responsibilities of tenants and landlords. Add us as a contact on WhatsApp on 071 640 0337 and say “Hi”. 

Self-service step-by-step guide

It is easy! 

Add us as a contact on WhatsApp on 071 640 0337 and say “Hi”.

Access 

Everyone has access, but only Members have access to our self-service options.

Authentication

Non-Members will be assisted via our non-Member options. Members will be authenticated with a 5-digit number (OTP).

Self-Service Offerings

You can access our self-service options through the Menu and selecting E-Lawyer.

Or by typing a simple and short question.

Guidance

Factual and simple advice will be presented.

Do it Yourself!

You can draft your documents and more through our Member self-service options.

Seamless Integration

When you make use of our Member self-service options, the documents you utilise will be seamlessly integrated and securely saved to your LegalWise profile.